FAQs

How do I arrange to come and look a round the nursery
You can either arrange a look round, by calling us on 01546 606249, email on This email address is being protected from spambots. You need JavaScript enabled to view it. or book in online here

Do I have to pay a registration fee?
Yes there is a £35 fee which is none refundable. This doesn't apply if you are only using the 15 hours government funded childcare.

Does my child have a settling in period?
Settling in visits should began around one month before a child is due to start.  Children can have as many visits as is needed as every child is unique!

What time is the nurseries opening hours
Opening times- 8.30-5.30 with an early start or late finish available at an extra cost.  ELCC (Pre-school) is funded 38 weeks of the year over 600 hours.
Closures, we are closed 2 weeks at Christmas and New Year in line with Argyll and Bute Council School Holidays.  We are also closed at Easter on Good Friday and Easter Monday and 2 in-service days throughout the year, one normally in February and one in November.  Our fees are charged 52 weeks of the year.

What is the ratio of adults to children in the nursery.
The Care Inspectorate regulations require that children aged 0 – 2 years have 1 staff member to 3 children. Children aged 2 – 3 years have 1 staff member to 4 children. Children aged 3 years + have a 1 staff to 8 children.
We always try and ensure that our staff ratios are better than the national standard

How much does it cost
Our price list is here remember fee’s are paid based on your booked sessions and not on your child’s attendance.

Can I change my sessions if needed
Yes if you wish to increase your session’s we will do this as soon as is practical, if you wish to reduce your sessions we will require one month’s written notice.

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